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Course Description

This course provides an introduction to the fundamentals of personal computer and mobile device operating systems. Topics include software configuration, file and data management, synchronization, and troubleshooting. Cloud concepts and the integration of cloud services in the work environment are introduced. This course and CIS/297 align with the requirements of the CompTIA A+ 220-1002 exam.

This undergraduate course is 5 weeks.

PLEASE NOTE:
Attendance and participation are mandatory in all university courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

Course Objectives

Week 1

  • Configure mobile devices.
  • Install and configure IoT devices.
  • Troubleshoot common mobile device issues.

Week 2

  • Use Windows tools and utilities.
  • Support customers using technical and professional skills.
  • Troubleshoot common OS installation challenges.
  • Apply appropriate Microsoft® command line tools when troubleshooting.

Week 3

  • Install various Windows versions.
  • Configure Windows.

Week 4

  • Perform Windows maintenance.
  • Backup system files.

Week 5

  • Manage disk space.
  • Improve drive performance.

Prerequisites

None

Disclaimers

The University of Phoenix reserves the right to modify courses.

While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with an Enrollment Representative.

Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.

If you have a question contact us at 866-345-1800.

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Enroll Now - Select a section to enroll in
INTRODUCTION TO PC AND MOBILE OPERATING SYSTEMS
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Jan 10, 2023 to Feb 13, 2023
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
INTRODUCTION TO PC AND MOBILE OPERATING SYSTEMS
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Feb 14, 2023 to Mar 20, 2023
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
INTRODUCTION TO PC AND MOBILE OPERATING SYSTEMS
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Mar 21, 2023 to Apr 24, 2023
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
INTRODUCTION TO PC AND MOBILE OPERATING SYSTEMS
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Apr 25, 2023 to May 29, 2023
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
INTRODUCTION TO PC AND MOBILE OPERATING SYSTEMS
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
May 30, 2023 to Jul 03, 2023
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
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