Course Description

This course is designed to provide an overview of coaching and mentoring. Participants examine coaching and mentoring theories and models, the roles and responsibilities of the coach and mentor, common elements and issues related to coaching and mentoring strategies, and the development of communicative, nurturing relationships. Feedback, self-evaluation, reflection, and monitoring and evaluating performance are also explored.

This graduate course is 4 weeks.

Attendance and participation are mandatory in all university courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

This course is not available for enrollment to residents of Alabama, Arkansas, and Kentucky.

Course Objectives

Coaching and Mentoring Foundations and Strategies

  • Differentiate between coaching and mentoring.
  • Identify the process for coaching and mentoring.
  • Identify the different roles and responsibilities of a coach and of a mentor.
  • Identify coaching and mentoring strategies.
  • Describe approaches to coaching.
  • Explain modes of mentoring.

Coaching and Mentoring Techniques

  • Describe techniques used in successful coaching and in successful mentorship.
  • Develop a professional growth plan for coaching or for mentoring.
  • Identify strategies for working with challenging persons being coached or mentored.

Communication in Coaching and Mentoring

  • Identify the components of active listening skills.
  • Explain the importance of two-way communication.
  • Discuss intercultural communication as it relates to coaching and mentoring.
  • Describe nonverbal communication as it relates to coaching and mentoring.

Evaluating Performance

  • Analyze various methods of providing performance feedback in coaching or in a mentorship.
  • Explain the value of self-evaluation and reflection.
  • Analyze the process of monitoring and evaluating performance.
  • Explain the rewards of coaching and mentoring.




The University of Phoenix reserves the right to modify courses.

Although our continuing teacher education courses are accepted by some state agencies in the United States toward teacher certifications and endorsements, this may not be the case in all states or foreign jurisdictions. If you plan to use courses for certification or endorsement, please check with your own state agency and your school district for applicability. Continuing teacher education courses are not eligible to apply to degree programs at University of Phoenix. These courses are not eligible for federal financial aid.

Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.

While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with an Enrollment Representative.

If you have a question contact us at 866-354-1800.


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Instructor Led
T, M
12:00AM to 11:59AM
Nov 10, 2020 to Dec 07, 2020
Online Campus
Online Non-Degree
Schedule and Location
Contact Hours
  • Online Campus
Course Fee(s)
Section Fees
Resource Fee $75.00 Mandatory
3 Credit Hours
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