This course explores the dynamics of group communication and effective team work. Both social and workplace scenarios will be examined. Analytical techniques will be included to provide effective strategies for communication in these contexts.
This undergraduate course is 5 weeks.
Attendance and participation are mandatory in all university courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.
Topics and Objectives
Principles and Practices of Communication in Groups and Teams
- Explain theories of group and team communication.
- Summarize the nature of virtual groups and teams.
- Identify research methods applied in small groups and team communication.
Establishing Group and Team Communication Functions
- Explain the formation of groups and teams.
- Demonstrate interpersonal needs.
- Evaluate variables in group and team dynamics.
Managing Communication in Groups and Teams
- Explain supportive and defensive communication climates.
- Analyze confirmation, disconfirmation, and maintaining cohesiveness.
- Evaluate the role of listening in small groups and teams.
- Assess verbal and nonverbal dynamics in small groups and teams.
Maximizing Communicative Competency in Groups and Teams
- Differentiate between conflict management and conflict avoidance.
- Assess communication strategies for cooperation and collaboration.
- Evaluate the role of ethics in the decision-making and problem-solving process.
Leading Team Communication
- Analyze the role of communication in leadership.
- Explain task leadership.
- Summarize and evaluate leadership in small groups and teams.
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. More information about eligibility requirements, policies, and procedures can be found in the catalog.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.