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Course Description

This course introduces students to the foundations of communication in a business setting.  After completion of this course, students will be able to identify the types and purposes of various business documents; create messages using appropriate channels for delivery based on context, audience and purpose; understand the effect of technology, such as social media, on business communication; and identify ethical, cross-cultural, and multinational issues in business communication.

This undergraduate course is 5 weeks.

PLEASE NOTE:
Attendance and participation are mandatory in all university courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

Course Objectives

The Communication Process

  • Describe various communication types and processes.
  • Apply professional means of communication that can be used to establish credibility within the business community.

Constructing Effective Messages

  • Construct effective messages and select appropriate technologies for business communications.
  • Use persuasive messaging to help achieve an identified business purpose.

Writing Business Messages

  • Utilize credible research to support a business message.

Designing and Delivering Effective Presentations

  • Create an effective presentation based on context, audience, and purpose.

Communication and the Organization

  • Summarize the various types of communication systems within an organization and their impact on business operations and management.

Prerequisites

None

Disclaimers

The University of Phoenix reserves the right to modify courses.

While widely available, not all programs are available in all locations or in both online and on-campus formats. More information about eligibility requirements, policies, and procedures can be found in the catalog.

Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.

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Business Communications
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Jul 22, 2025 to Aug 25, 2025
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
Business Communications
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Aug 05, 2025 to Sep 08, 2025
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
Business Communications
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Aug 26, 2025 to Sep 29, 2025
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
Business Communications
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Sep 09, 2025 to Oct 13, 2025
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
Business Communications
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Sep 30, 2025 to Nov 03, 2025
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
Business Communications
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Oct 14, 2025 to Nov 17, 2025
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
Business Communications
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Nov 04, 2025 to Dec 08, 2025
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
Business Communications
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Nov 18, 2025 to Dec 22, 2025
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
Business Communications
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Dec 09, 2025 to Jan 26, 2026
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
167.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
Business Communications
Type
Instructor Led
Days
T, M
Time
12:00AM to 11:59AM
Dates
Jan 06, 2026 to Feb 09, 2026
Campus
Online Campus
Building
Online Non-Degree
Schedule and Location
Contact Hours
119.8
Location
  • Online Campus
Course Fee(s)
Undergraduate Tuition credit (3 units) $1,194.00 Click here to get more information
Section Fees
Resource Fee $170.00 Mandatory
Credits/Units
3 Credit Hours
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