In this course, learners apply written and oral communication principles to their roles as trainers and adult educators. Learners demonstrate how to persuade a variety of stakeholders through applicable communication channels. Learners examine the role of perception, techniques, and business justifications related to effective communication. The course includes topics about oral and written communication, interpersonal and intercultural communication, and technology tools for collaborative learning.
This course has a prerequisite. Please see details in the Prerequisite section below.
Attendance and participation are mandatory in all university courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.
This course is not available for enrollment to residents of Arkansas and Kentucky.
- Evaluate the role of effective communication in an organization.
- Compare internal and external target audiences in organizational communication.
- Analyze the role of communication in preparing learners for the global workplace.
- Examine the role of perception and justification in business communication.
- Examine team dynamics and best practices for communication and collaboration.
- Compare appropriate nonverbal communication and effective listening skills for organizational communication.
- Determine diversity and multicultural challenges that may impact effective communication.
- Assess the importance of developing cultural competency when communicating in diverse environments.
- Compare audience-centered message creation and language choice.
- Design an effective messaging strategy based on an audience-centered approach.
- Generate effective content and style in organizational communication.
- Determine the impact of social media on organization communication.
- Compose effective informational and persuasive messages.
- Design ways to successfully convey controversial or sensitive information.
- Apply appropriate writing processes to organizational communication.
- Examine the processes for planning and writing reports and proposals.
- Determine effective presentation skills.
- Evaluate electronic media and technology available for teaching and training.
- Demonstrate presentation and technology skills.
- Determine ethical issues in the field of adult education and training.
- Evaluate personal codes of ethics in organizational communication.
- Assess the importance of maintaining ethical practices in the organizational communication process.
- Examine current trends and professional organizations in the adult education and training field
This graduate level course requires proof of completion of a Bachelor's degree. Be prepared to provide documentation during the checkout process.
During the checkout process you will be prompted to provide proof of the requirement(s). If you completed the prerequisite at another institution be prepared to upload an official/unofficial transcript. If you have questions about meeting the prerequisite requirements for this course please contact an enrollment representative at 866-345-1800.
The University of Phoenix reserves the right to modify courses.
Although our continuing education for teacher’s courses are accepted by some state agencies in the United States toward teacher certifications and endorsements, this may not be the case in all states or foreign jurisdictions. If you plan to use courses for certification or endorsement, please check with your own state agency and your school district for applicability. Continuing education for teachers’ courses is not eligible to apply to degree programs at University of Phoenix. These courses are not eligible for federal financial aid.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
While widely available, not all programs are available in all locations or in both online and on-campus formats. More information about eligibility requirements, policies, and procedures can be found in the catalog or please check with a University Enrollment Representative.