This course prepares graduate students to apply written and oral communication principles to the roles they play as managers. Students will learn how to persuade a variety of stakeholders to commit to a proposal. Other topics include the role of perception in communication techniques, aligning communication to an audience, business justifications, presenting data, and ethics in organizational communications.
This graduate course is 6 weeks.
This course has a prerequisite. Please see details in the Prerequisite section below.
This course is not available for enrollment to residents of Missouri.
Attendance and participation are mandatory in all university courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.
- Differentiate between styles of communication.
- Explain the business communication process.
- Identify internal and external stakeholders for persuasive communications.
- Differentiate between types of audiences.
- Analyze audience perceptions and needs.
- Determine a communication strategy based on corporate culture, values, and ethics of organizations.
- Select appropriate communication channels.
- Create internal and external persuasive communications.
- Use research to support persuasive business communications.
- Evaluate messages for noise.
- Evaluate the effectiveness of consultant communications.
- Design persuasive communications.
- Present data to various stakeholders using appropriate channels.
NotesDuring the checkout process you will be prompted to provide proof of the requirement(s). If you completed the prerequisite at another institution be prepared to upload an official/unofficial transcript. If you have questions about meeting the prerequisite requirements for this course please contact an enrollment representative at 866-354-1800.
This graduate level course requires proof of completion of a Bachelor's degree. Be prepared to provide documentation during the checkout process.
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
If you have a question please contact us at 866-345-1800.