This course provides an overview of negotiations in an organizational setting. Students learn negotiation processes and strategies, the role of stakeholder interests in negotiation, and how to apply these concepts to the workplace. Students also examine conflict management techniques and emerging negotiation trends in globalization and technology.
This undergraduate course is 5 weeks.
Attendance and participation are mandatory in all university courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.
- Explain key negotiation concepts and terms.
- Analyze the roles of communication, personality, and relationships in negotiation.
- Evaluate the benefits, cost, and risks associated with negotiation.
- Describe the negotiation process.
- Compare and contrast the different negotiation strategies.
- Prepare a negotiation plan.
- Determine the stakeholders in the organizational negotiation process.
- Apply factors that are used to support and facilitate negotiation strategies.
- Analyze the impact of ethics and culture in organizational negotiations.
- Analyze conflict in organizational negotiations.
- Apply conflict management intervention strategies to resolve organizational conflict.
- Analyze the implications of globalization and technology on negotiations.
- Discuss the evolving nature of negotiation philosophies.
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with an Enrollment Representative.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
If you have a question contact us at 866-345-1800.